Our employees are committed to providing our Customers with products and services that consistently meet or exceed their expectations.
We will work towards:
• Continuous improvement of products, processes, and services for the benefit of our Customers;
• Complete Customer satisfaction;
• Elimination of waste and variation;
• World-class standards and benchmarks.
We believe in:
• The development and empowerment of our people;
• Standardization of processes and measurement of progress;
• Simplicity, visibility and capability of all activities;
• Continuous improvement in our management and quality systems.
For the long-term success of our company, our first operating priority is the satisfaction of our Customers. Understanding their needs and serving them will benefit both our shareholders and our employees. Our management is responsible for ensuring that this policy is understood, implemented and maintained at all levels of our organization.